Supportive Listening
communicating empathy.7 There is something profoundly spiritual about listening. It is the most effective form of conflict resolution I know. Many things can create conflict, but what sustains it is the feeling on the part of at least one of the parties that they have not been heard.
Jonathan Sacks • Studies in Spirituality (Covenant & Conversation Book 9)
Erich Fromm’s 6 Rules of Listening: The Great Humanistic Philosopher and Psychologist on the Art of Unselfish Understanding
Maria Popovathemarginalian.org