Steve Blank The Elves Leave Middle Earth – Sodas Are No Longer Free

I distinctly remember at Microsoft in the late 90s, walking around campus and there was just all the folks sort of saying, God, we must be God's gifts to mankind because we are so good now that the market also recognizes it, except that it was obviously the beginning of the end in some sense, right? The day hubris takes over and you're not grounded... See more

Designers are taught that their job is to represent the people who will use our products. We "empathize" with them and put their needs at the center of our decision-making process. As companies scale up, their priorities and incentives become less and less aligned with the people using their products. Bad things happen as we stop solving people pro... See more

There’s often an initial apprehension that comes from welcoming a lot of new hires into the fold. But there’s also something deeper. What these comments get at is the sense that there’s a certain “unscalable” spirit from a team’s earlier, scrappier days — and that each new addition represents a slow chipping away at the je ne sais quoi that forged ... See more