
Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days


Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter)
amazon.com



1. Put the letters “HMW” in the top left corner of your sticky note. 2. Wait. 3. When you hear something interesting, convert it into a question (quietly). 4. Write the question on your sticky note. 5. Peel off the note and set it aside.