Some of these questions people could just type into Google. But the answers are more meaningful when they come from a trusted circle. And many inquiries aren’t about information: they are about sharing resources. When there is underlying trust, people become willing to offer up information that’s valuable, relational and risky: for example introductions to people in their network or honest reflections on a challenge.
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We can be too quick to blurt out what we believe are the correct answers, when more value can be gained by searching for a better question. A questioning mentality is far more effective than a knowing mentality.
In an expert-run industrialized economy, there’s a lot of pressure to be the one who’s sure, the person with all the answers. Far more valuable is someone who has all the questions. The ability to figure out what hasn’t been figured out and see what hasn’t been seen is a significant advantage. Rarest of all is the person with the humility (and conf
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