Social media is polluting society. Moderation alone won’t fix the problem

Content moderation at scale  is impossible to do well . Importantly, this is  not  an argument that we should throw up our hands and do nothing. Nor is it an argument that companies can’t do  better jobs  within their own content moderation efforts. But I do think there’s a huge problem in that many people — including ma

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Effectively moderating a social computing system isn’t just the right thing to do from an ethical standpoint — it’s in a platform’s best interest. Moderation shapes the platform: as a tool, as an institution for discussion, and as a cultural phenomenon.

After a decade or so of the general sentiment being in favor of the internet and social media as a way to enable more speech and improve the marketplace of ideas, in the last few years the view has shifted dramatically—now it seems that almost no one is happy. Some feel that these platforms have become cesspools of trolling, bigotry, and hatred... ... See more

Content moderation is irrelevant. The greatest possible danger of social media is the catalyzation of mass, relatively instant global action on incomplete or incorrect information.

How to moderate live audio is still an open question. Facebook is getting better at moderating text and video content, particularly in the United States. But as a recent series in the Guardian has illustrated, policy enforcement tends to grow weaker the further removed the content is from Menlo Park.