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Situation-Behavior-Impact
Situation, Behavior, and Impact (SBI)
Nick Petrie • Work without Stress: Building a Resilient Mindset for Lasting Success
three things when giving feedback: 1) the situation you saw, 2) the behavior (i.e., what the person did, either good or bad), and 3) the impact you observed.
Kim Scott • Radical Candor: How to Get What You Want by Saying What You Mean
like to use the Situation-Behavior-Impact (SBI) feedback tool, developed by the Center for Creative Leadership to help managers deliver clear, specific feedback.59 It requires you to describe the exact situation you want to talk about, the behavior the other person showed in this situation, and what negative/positive impact this might have on them,
... See moreMartin Eriksson • Strong Product People
