Simple and Usable Web, Mobile, and Interaction Design

• Identify the users’ goals and set them in order of priority.

Part 8. Before we go

Instead, we try to reverse engineer the ideas—to figure out what problem the customer was having and to think about whether or not it’s something we should try to solve in our software.

A good user story is brief, concrete, credible, and uses relevant detail.

Chunking is used throughout user interface design.

Finally, test your insights.

The three strategies so far—remove, organize, and hide—fit together neatly: remove what you don’t need, organize what you do, hide what you can.

Once you’ve researched your problem, you need to turn it into a vision. A story is a great way to describe your vision.

So the question is never, “Why should we get rid of it?” It is always, “Why should we keep it?”