Simple and Usable Web, Mobile, and Interaction Design

As I’ve tried to simplify other devices and experiences, I’ve found that the same four strategies keep cropping up in one form or another.

Simple user experiences don’t force the user to make these kinds of choices. It’s the responsibility of the design team to do that.

It’s hard to get the default menus right.

Convert passive voice

bureaucracy and technology breed jargon.

When you get the balance of tasks right, letting users focus on choosing and directing, and having the computer focus on remembering and calculating, you’ll create experiences that are simple and surprising because of the creativity users can bring to them.

Part 4. Remove

People need to feel in control.

The trouble is that customizing can be time-consuming and cumbersome.