Setting up Joymode to deliver more joy

As the popularity of the Community platform grows, one of its most significant challenges is maintaining the very thing that makes it attractive to both stars and fans in the first place: How do you create a personalized experience for 50,000 text contacts? Or five million?

The challenge, or opportunity, for companies like Substack is to figure out how to help creators reach new audiences and grow without having to compromise on ownership. The aggregators of the early internet unlocked great power for creators through building central gathering places. We are doing the same with the Substack app and features—like Reco... See more