my first question is always the same: “What are your personal goals in this situation?”

Wishes put the focus on what we want “them” to do. Goals highlight what we can do ourselves. Wishes take us out of the power position by implying that we are at the mercy of others. Goals give us power by describing results that we intend to accomplish. When converted to goals, the wishes see here would look like this:

As an organizational psychologist, I often find that clients benefit from simply being able to talk about work issues with someone who feels safe.

political Winners follow this principle: Never intentionally offend anyone at work.

The person with the most power wins.

When you develop a reputation as an unbiased and thoughtful observer, others are more likely to seek you out for consultation. As more people consult you, your leverage will increase.

genuinely trying to understand and appreciate others’ problems shows that you are not solely concerned with yourself.

Winners not only take steps to enhance teamwork in their own area, but also try to build bridges to those in other functions.

because all subsequent decisions and actions need to be driven by their own individual desires.