First, their members trust one another. Second, they are bound by a sense of common purpose—a shared ideology or purposeful trait. Third, given the small size and rich interconnectivity of a small team, they can create a sense of shared consciousness among the group: a state in which all members have a common understanding of their mutually-held

A digital mindset means recognizing that teams relying heavily on digital technologies to collaborate will inevitably face the mutual knowledge problem, make wild attributions about each other’s behavior and, eventually become out of sync.

we devised a core question to reframe and redirect the team’s perspective and redirect its efforts: “What do we need to do so that