Root Cause Decision-Making

"What are we trying to do? What shows us that we have a performance problem? What's causing the problem? Is it really a lack of knowledge, or is something else going on? Is training even the solution? If training is part of the solution, what should it do?"

Ask yourself, “What are the questions I’ve always been interested in?” This could include grand, sweeping questions like “How can we make society fairer and more equitable?” as well as practical ones like “How can I make it a habit to exercise every day?” It might include questions about relationships, such as “How can I have closer relationships w

Why am I doing what I’m doing? Ask yourself this and, when you have an answer, ask yourself ‘why’ again. Several times if needed. Ask ‘why’ until you can’t ask ‘why’ anymore. What you will find at the end of that journey will be a clear mission.

The fundamental change we need is a shift from a feeling- centered approach to decisions to a purpose- centered approach. The question isn’t “What do I feel like doing?” but, rather, “what needs to be done?” All the time management systems in the world won’t really help us very much until we’ve developed the capacity to make decisions based on purp