“It is rarely a mysterious technique that drives us to the top, but rather a profound mastery of what may well be a basic skill set.”

organizations, not how we treat people. We feel driven by the whats (e.g., what amount of money we bring into the company, what new products we launch, what amount of market share we own . . . the list goes on) and treat the hows as a luxury. We get to the hows if and when we can. What ends up happening is that the people who truly concern themselv