
Saved by Timour Kosters and
Revisiting Lifetime Value and Customer Acquisition
Saved by Timour Kosters and
To calculate your market’s Allowable Acquisition Cost, start with your average customer’s Lifetime Value, then subtract your Value Stream costs— what it takes to create and deliver the value promised to that customer over your entire relationship with them. Then subtract your Overhead (discussed later) divided by your total customer base, which rep
... See more