Retailing 2020 – 2030: taking a long view

Retailers now and for the foreseeable future will live or die based on their ability to sift through mounds of data in order to create product and service offerings that resonate with their consumers. This includes dealing with the growing complexity of supply chain, inventory management, and more. At the same time, margins are being squeezed like ... See more

6-MALL FALL: Department Store Degradation and Mall Seizure

Just as most retailers came to the realization that being online or offline was no longer an and-or proposition, the same appears to be happening with retail resale and rental.

The next decade will see an increased focus on the circular economy, with more alternatives to purchasing new, or purchasing at all.

Third-Party, Retail as a Service (RaaS) Proliferates

Another new player on the RaaS scene is ShopFulfill which will open their first Anchor Shops concept in downtown Philadelphia in the second quarter of 2020. Anchor Shops focuses on giving digital native brands the necessities to gain traction offline by providing both space as well as logistics and infrastructure that otherwise would not be afforda... See more

“When asked if customers prefer the convenience of a one-stop shop or the experience of a branded store, there is no one category where consumers are completely aligned on preference”. This clearly demonstrates the need for brands in virtually all product categories to balance both convenience and connection, while also balancing the digital and th... See more

Resale Gets Real

Personalization has been discussed for over a decade, whereby customers can have products customized... However, there appears to be a broader trend of what Frog Designs calls “split personality branding”, where larger companies have multiple, smaller brands catering to more highly defined core demographic or psychographic groups.

1- NICHE RICH: Continued Customer Segmentation Refinement