1- NICHE RICH: Continued Customer Segmentation Refinement

Resale Gets Real

Retailers now and for the foreseeable future will live or die based on their ability to sift through mounds of data in order to create product and service offerings that resonate with their consumers. This includes dealing with the growing complexity of supply chain, inventory management, and more. At the same time, margins are being squeezed like... See more

The next decade will see an increased focus on the circular economy, with more alternatives to purchasing new, or purchasing at all.

First described as the “store with no inventory” when introduced in late 2017, it is indeed very much more. The store is built around three key offerings: online order pickup and return, styling services, and tailoring and alterations. Other services vary by location but include nail services, bars, gift wrapping, even stroller cleaning...For... See more

6-MALL FALL: Department Store Degradation and Mall Seizure

2-DIGITAL MEETS PHYSICAL: Balancing Convenience and Connection

The internet has reduced the opportunity costs involved in launching retail concepts, of every size. Overlay that with prevailing attitudes of many Millennials to make a job, rather than take a job, and you have the makings of many new startups. Add some crowdfunding and the power of influencer marketing to take a product from obscurity to ubiquity... See more

Transparency in sourcing and manufacturing has become table stakes in the minds of over two-thirds of 18 to 35-year-olds. Where something is made, under what kinds of working conditions, and environmental sustainability across the entire distribution chain are now all a part of the decision-making process.