Retailing 2020 – 2030: taking a long view

“When asked if customers prefer the convenience of a one-stop shop or the experience of a branded store, there is no one category where consumers are completely aligned on preference”. This clearly demonstrates the need for brands in virtually all product categories to balance both convenience and connection, while also balancing the digital and th... See more

Transparency in sourcing and manufacturing has become table stakes in the minds of over two-thirds of 18 to 35-year-olds. Where something is made, under what kinds of working conditions, and environmental sustainability across the entire distribution chain are now all a part of the decision-making process.

2-DIGITAL MEETS PHYSICAL: Balancing Convenience and Connection

Sixty-five percent of customers between the ages of 18-35 feel it is important that a brand or retailer be committed to sustainability.

Just as most retailers came to the realization that being online or offline was no longer an and-or proposition, the same appears to be happening with retail resale and rental.

Retailers now and for the foreseeable future will live or die based on their ability to sift through mounds of data in order to create product and service offerings that resonate with their consumers. This includes dealing with the growing complexity of supply chain, inventory management, and more. At the same time, margins are being squeezed like ... See more

The internet has reduced the opportunity costs involved in launching retail concepts, of every size. Overlay that with prevailing attitudes of many Millennials to make a job, rather than take a job, and you have the makings of many new startups. Add some crowdfunding and the power of influencer marketing to take a product from obscurity to ubiquity... See more

Another new player on the RaaS scene is ShopFulfill which will open their first Anchor Shops concept in downtown Philadelphia in the second quarter of 2020. Anchor Shops focuses on giving digital native brands the necessities to gain traction offline by providing both space as well as logistics and infrastructure that otherwise would not be afforda... See more

Resale Gets Real