Results: Think Less. Achieve More

‘Customer experience’ is another way of saying ‘how people feel while they’re experiencing your product/service/company/brand'. 100% of the customer experience comes from THOUGHT taking form

Everyone sometimes experiences feelings of insecurity, such as worry, anxiety or self-doubt. That's not a problem. Those feelings are giving you feedback on the totality of your THOUGHT-generated experience in the moment, and that's really useful. The problem is that you sometimes believe your feelings are letting you know about something other tha

As you get a deeper understanding of the principles behind clarity, you're going to find these capacities and instincts showing up automatically, more and more of the time, without you having to think about it consciously.

Every successful organization is founded with a sense of purpose and direction, but many lose touch with it over time. Or the world changes, but the organization's purpose doesn't evolve.

The thing that transforms your experience from contamination to clarity is a realization… an insight… a fresh new thought.

When you've got nothing on your mind, you're a natural leader. When you're hanging out in reality, leadership is common sense.

It's the same with any result you want to create: commitment means (metaphorically) booking your ticket; making the decision that you're going to move in a certain direction/do something/make something happen/create something/bring something into being.

Here are some of the questions I sometimes ask my clients to start pointing them in the direction of their authentic desires… What do you want? What would you like to have happen? What would you love to create or bring into being? How will you know you've got that result? What will you see, hear and feel that will let you know you've got it? If you

The philosopher Gregory Bateson wisely pointed out that ‘The major problems in the world are the result of the difference between how nature works and the way people think’.