Reclaiming Conversation: The Power of Talk in a Digital Age

Sherry Turkle made a provocative observation in her 2016 book Reclaiming Conversation: The Power of Talk in a Digital Age. She claimed that it takes seven minutes for a conversation to really get good. In those first seven minutes, participants are mostly giving standard answers to one another’s questions. However engagened and genuine they may be,... See more

Journalist and conversational expert Celeste Headlee has some ideas. In 2017 she published a whole book about fixing conversations, called We Need to Talk: How to Have Conversations That Matter. When I called her to discuss it, she wanted to make one thing clear up front: “We are about to get a whole bunch of books and think pieces that blame tech

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