Read Sir Lucian Grainge’s 2025 memo to Universal Music Group staff: ‘Streaming 2.0 will represent a new age of innovation, consumer segmentation, geographic expansion, greater consumer value and ARPU growth.’...

Thirteen years ago today, I wrote a blog post that changed my life. I was a 20-year-old summer intern at NPR Music, sitting in front of the Tiny Desk, grappling with the contraction between how much I loved music and how little I paid for it. I wrote that I had 11,000 songs in my iTunes library, yet had only purchased 15 CDs. Spotify had just... See more