Like what I done in finance, we try to start small. We win trust and we grow with clients. Say we meet a new client and their website is a bomb site, the have no (or bad ads) 3 different Facebook pages for their three different shops (same shops, just the locations are in different towns - not too far from each other). Their design, or lack of, is terrible and they’ve got 3 very different people with very different ideas, skills and strategies managing each page… There’s a lot to fix. But we’ll start with the “cheaper things”. We merge pages, and we manage it. We stick to brand rules and design concepts, we drive enough traffic and business as we can but the website can’t convert. We’ve proven us as a concept - step 1. Now we can start to use ads, we’ve got a small budget, we test it in a few ads, perhaps really targeted niche Google ads too. Traffic, and the business, is growing. Then we divert our attention to the website, improving look, CRO, customer journey etc. Sort of like when driving a car. We start in 1st gear, but we can only get up enough speed, then we get a bit more money from them and move in to second gear, and so on… But if we fail at step one we’ve not proven that we can do it. It makes them see you as a partner, if they can’t afford your “bells and whistles” at first, it doesn’t mean you can’t work with them, but you can grow them in to a better client. Then we’re all growing slowly together, and they feel more comfortable as we all work toward the same goal.
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