Product-Led Onboarding
While educating users, entice them with your product's value so they're willing to put up with the boring parts of onboarding. Tease them with how amazing life will be once they are done.
Julian Shapiro • How to do user onboarding
Samuel Hulick’s excellent The Elements of User Onboarding
Scott Hurff • Designing Products People Love: How Great Designers Create Successful Products
A successful onboarding is ultimately about getting your users onboard with your idea. Get that right and the rest will follow.
Simon McCade • 4 user onboarding strategies to help you convert more users and reduce churn | Blog | Simon McCade | Product Designer for Tech Companies | Bristol
In most organizations, new customer onboarding and experience is not consciously designed, logically structured, or consistently executed in a way that meaningfully contributes to the customer’s emotional journey.
Joey Coleman • Never Lose a Customer Again
In the early days, before the team can set up templates and best practice guides, there’s a cold start problem — when someone signs up, it can be hard to understand how the product works, so it's easy to lose customers in that first mile.
Jackie Vullinghs • When Complexity Breeds Community
