Humble questions are open-ended. They’re encouraging the other person to take control and take the conversation where they want it to go. These are questions that begin with phrases like “How did you…,” “What’s it like…,” “Tell me about…,” and “In what ways…” In her book You’re Not Listening, Kate Murphy describes a focus group moderator who was

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One way — and I think this is a really lovely way, and I think it’s an interesting question to ask oneself, too. And the question is, when is the last time that you had a great conversation, a conversation which wasn’t just two intersecting monologues, which is what passes for conversation a lot in this culture? But when had you last a great... See more