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THE PRINCIPLES OF THE COLLABORATIVE ECONOMY 1. Open accessible assets > closed assets Open assets deliver more value than closed assets because they are more efficiently used and let us continually uncover new valuable uses. 2. More networked minds > fewer walled-in minds1 More people are smarter than fewer people, but only when they are netw
... See moreRobin Chase • Peers Inc
a community is more than just a group of like-minded people. it requires a shared emotional energy.
companies whose core offering is a community, or is inherently social. Engagement: Customer experience, retention, and loyalty. The goal is to increase customer retention, average contract value, and customer satisfaction by giving customers a sense of belonging and organizing engaging and valuable community experiences. Success: Customer success a
... See moreDavid Spinks • The Business of Belonging: How to Make Community your Competitive Advantage
