In the Core Energy Coaching process, empathizing connects one person emotionally with another. It’s not sympathizing, which is feeling sorry for someone else. It’s feeling emotions with someone else, without judgment. Getting Richard to step into his employees’ shoes allows him to feel empathetic, reconnecting him to his emotionally estranged staff

Most of the truly empathetic people I know have been through hard times but were not broken by them. They did not harden their defensive architecture to protect themselves from life. Instead, paradoxically and heroically, they shed their defensive architecture. They made themselves more vulnerable and more open to life. They are able to use their o

Empathy, by contrast, is an act of imagination and will. It demands that we try to see the world from another person’s point of view. Empathy is grounded in our physical bodies—our observations of others’ movements and facial expressions.