perpetual beta — our new normal – Harold Jarche
In performance cultures, people often become attached to best practices. The risk is that once we’ve declared a routine the best, it becomes frozen in time. We preach about its virtues and stop questioning its vices, no longer curious about where it’s imperfect and where it could improve.
Adam Grant • Think Again: The Power of Knowing What You Don't Know
Personal Knowledge Management
web.archive.org“Infinite-minded leaders understand that “best” is not a permanent state. Instead, they strive to be “better.” “Better” suggests a journey of constant improvement and makes us feel like we are being invited to contribute our talents and energies to make progress in that journey.”
-Simon Sinek
The internet and software is only accelerating this trend: as coordination costs get lower, it becomes easier and easier for companies to use outside services instead of building capabilities internally, concentrating knowledge in fewer and fewer organizations.