The next time you find yourself tempted to correct someone, ask yourself if it really matters and if they need to be corrected. Look for the context around why they may have gotten something wrong.

Perfect closes the door. It asserts that we’re done, that this is the best we can do. Worse, perfect forbids us to try. To seek perfection and not reach it is a failure.

Managing misunderstandings is all about understanding your intent and controlling your impact.

When People Mean They Express It by Saying

It seems easy to blame the other person for not understanding what we have said or written, but as a communicator, it’s ultimately up to us to make sure that our message is received in the right way.