the half-life of information is very short in a complex age. Any lack of transparency through omission

Mark then added two other people to our thread while Karen pulled in three from her side. The chat room ballooned to seventeen people in less than a minute. I minimized the chat on my laptop’s screen, returning my focus to the O&I. I was no longer needed as a boundary spanner between these tribes, and they were now talking at a depth of detail that

“when traders had the right balance and diversity of ideas in their social network, their return on investment increases 30 perfect over individual traders.” Similarly, when housing a wide variety of intel specialists directly next to members of operator teams who indirectly depended on their work, information could be communalized, and

It was a good feeling for briefers to be referred to by name, and it sent a clear message to participants that individuals mattered in our organization.

“The number one thing that was taught was that we (our teams) didn’t need to see the senior people speaking on our forums. We wanted these liaisons to take on this level of accountability and leadership. They were playing a meaningful role in the firm that ultimately would be some sort of legacy planning.”

The term “positive deviant” is heavily explored in and foundational to the field of positive organizational studies (POS).

someone from the

Remove the coxswain’s guidance from a crew, and inexperienced rowers may descend into misalignment and poor pacing. Similarly, without senior leadership calling the shots, a company’s silos may end up misaligning their efforts if the company is operating in a complicated environment. And if the organization is dealing with complexity, traditionally

you’re not made a leader; you decide to become one. There is nothing simple about that combination; it’s certainly attainable, but many still prefer to believe in the myth.