One billion signatures — UX analysis of DocuSign ✏️

3. Free account

You cannot modify the envelope once it has been sent.

A review of the UX design of the popular esignature platfrom - DocuSign.

2. Considering limitationsThe app is intentionally different, because it has unique requirements.

Despite the perception of a free account, new users are actually signing up to a trial of DocuSign, and are only given 3 free sends.

1. How to handle alerting users that an account already exists. If multiple paths exist, being too specific can create confusion, as it suggests certainty.