
Obsessed: Building a Brand People Love from Day One

“brand early, not often.”
Emily Heyward • Obsessed: Building a Brand People Love from Day One
It never seems like they’re trying to sell you something, or convince you of something; instead, it feels that you’re in a relationship based on a shared set of values.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
brand is an engine that drives business growth, and the sooner businesses incorporate brand thinking, the more set up for success they’ll be.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
These are businesses that understand that every single consumer interaction—from talking with customer service, to shopping on a website, to reading an interview with the founder—counts as “brand.”
Emily Heyward • Obsessed: Building a Brand People Love from Day One
look at how tension and surprise play a critical role in today’s brand playbook.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
I learned a ton about how the world’s oldest and largest consumer goods companies approach brand building, and the rigor that goes into defining a target audience, sharpening a consumer insight, developing a clear and succinct brand strategy, and then using that strategy to guide all communications.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
And armed with this intel, you’ll never look at what it means to launch a business—or at your personal product obsessions—the same way again.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
Ultimately, their alignment with these brands says something about themselves.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
days. These are the ones who come out swinging, and it isn’t long before people have a hard time remembering the world without them.