
Obsessed: Building a Brand People Love from Day One

Ultimately, their alignment with these brands says something about themselves.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
days. These are the ones who come out swinging, and it isn’t long before people have a hard time remembering the world without them.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
In most cases, UX is now more about elegance and simplicity than a major overhaul of how people are accustomed to having things function.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
It never seems like they’re trying to sell you something, or convince you of something; instead, it feels that you’re in a relationship based on a shared set of values.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
Brand needs to be ingrained in a business’s very reason for being, which is why it’s so important to get it right from the beginning.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
People aren’t making choices based on what their parents always bought—they’re seeking out companies that align with their core beliefs and to which they can relate on a human level.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
The problem is that you can have an amazing product, and a big vision, but without a focus on brand from the beginning, it’s going to fall flat.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
look at how tension and surprise play a critical role in today’s brand playbook.
Emily Heyward • Obsessed: Building a Brand People Love from Day One
The single most important question we ask in our first conversation with founders is not how their business works, or who their competition is, but what the problem is that they are solving for people.