What is included in a narrative, what is left out and the values it embodies are determined by what cognitive scientist and linguist George Lakoff refers to as ‘frames’. These cognitive structures are shaped by our personal and collective histories and allow us to conceptualize and organize what we see (and fail to see) and how we see it. The... See more

Humans are bad at coming up with search queries. Humans are good at incrementally narrowing down options with a series of filters, and pointing where they want to go next. This seems obvious, but we keep building interfaces for finding information that look more like Google Search and less like a map.

All information tools have to give users some... See more