Notes on Scale + Quality
I was talking to a friend about why we decided to invite only paying believers to the Sublime private beta. My answer is that charging early for a product creates high expectations, and in aspiring to meet those expectations, we are held accountable to deliver a product you love and trust. My answer is that growing Sublime the right way is more imp... See more
sari azout • Taste, Conviction, Elon Musk
proper scale is when you can fund the growth of a business without robbing the goodwill from tomorrow. You can effectively keep the promises your brand makes to the market. And you can keep your moat intact without over-harvesting your goodwill and reputation with people. One of the best ways to do that is through hiring and deploying a great team.
Taylor A. Welch • The Wealthy Consultant: Confessions of a 9-Figure Advisor
Loving, whenever in Tokyo, the sensation of so many highly crafted experiences - from eight seat restaurants and tiny bars to owl cafes and artisanal cotton candy shops.
Why aren’t there 1000x more of these experiences in all societies? And especially in the USA, what prompted “scale” (more seats, more franchises, more reach at lower cost) as the... See more
Scale without quality is also not entrepreneurship—it is business as usual. And it leaves businesses exposed to competitors who steal its customers (and, worse, employees).
No tradeoff between quality and scale
So the question is, how do you get to that scale? There are a million networks that died out before they ever achieved that scale.