
Saved by Tanuj and
No One Cares About Software Quality
Saved by Tanuj and
Big organizations like to follow perfectionist regimes like Six Sigma and Total Quality Management, entire systems devoted to eliminating error from the conference room or the assembly line, but it’s no accident that one of the mantras of the Web startup world is fail faster.
Capers Jones, writing first in a series of memoranda and later in a book, offers a penetrating insight, which has been stated by several of my correspondents. "NSB," like most writings at the time, was focused on productivity, the software output per unit of input. Jones says, "No. Focus on quality, and productivity will follow."
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