It’s a little depressing that these days we mainly use computers to consume fast and react fast. Task management turns us into more productive human machines. Rather conveniently for managers, human machines have higher predictability and lower inherent value – they’re easy to automate, replace, and erase.

Productivity is important, but it’s just... See more

First, I think great web design requires discipline. And that’s really the hardest thing about making a website. In this field there are a thousand yes’s for every no because, and here’s the second reason: it’s impossible to hold a website in your hand. It’s hard and sometimes tedious to see all the variations of your work across the infinitude of... See more

How is it possible that software gets worse, not better, over time, despite billions of dollars of R&D and rapid progress in tooling and AI? What evil force, more powerful than Innovation and Progress, is at work here?

In my six years at Google, I got to observe this force up close, relentlessly killing features users loved and eroding the last... See more