Never Lose a Customer Again

The Effortless Experience

Matthew Dixon, Nick Toman, Rick DeLisi • 4 highlights

amazon.com
Cover of The Effortless Experience

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

Wayne McCulloch

amazon.com
Cover of The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company

Marketing

Bernadette Jiwa • 3 highlights

amazon.com
Cover of Marketing

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Micah Solomon

amazon.com
Cover of Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior

David S Duncan

amazon.com
Cover of The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior

Sell Futures, Not Features

Michael Killen

amazon.com
Cover of Sell Futures, Not Features