How do you manage a team when you’ve never managed before? How do you make decisions when everyone’s split on what to do? How do you set a process to make forward progress toward a unified goal? How do you know if you’re headed in the right direction? Or if you should quit?

Agile leaders need the courage to view issues from different perspectives, to gather data without undue prejudice, to formulate both/and rather than either/or resolutions. Too few organizations make it past what we have labeled “prescriptive agility,” which should be an oxymoron, but unfortunately isn’t. These organizations are as rigid about their