Museum Metamorphosis: Cultivating Change Through Cultural Citizenship (American Alliance of Museums)
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Museum Metamorphosis: Cultivating Change Through Cultural Citizenship (American Alliance of Museums)
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That is a shift in purpose that museums have been making for twenty to thirty years and is gaining in momentum, especially as Covid-19 is making deep social inequities widely visible. Post-Covid, it will be all the more important.
Ultimately, what we need for Citizen business to take full hold is for the cooperative model to expand massively, and for the businesses in it to step into the Citizen Story.
In particular, as museums become more representative of the communities they serve, new voices will help shape the direction of audience engagement initiatives. Moreover, as more millennials join the workforce, their perspective will offer museums a unique opportunity to embrace a new mindset.
While there is no shortage of ideas when it comes to reversing the trends in attendance and membership, there is little time to waste in finding a viable way forward. Museums must first identify the right target audiences and remove the barriers that are hindering participation.