Saved by Roberto Gejman
More feedback tips: Using the COIN model.
Business Metrics, Users, Desired Actions, Feedback Mechanics, and Incentives.
Yu-kai Chou • Actionable Gamification: Beyond Points, Badges, and Leaderboards
This tool helps you figure out exactly what to say by creating a script using the SBIO framework (Situation, Behavior, Impact, Opportunity).
The Grand • The Grand's Feedback Method
Example:Let's see what giving feedback using this tool can look like. Imagine a manager talking to their report after a recent meeting.They start with the situation: "In yesterday's product review meeting, when you were giving an update for your team..."Then they describe their report's behavior: "...you didn't share any recent learnings about how ... See more
Untools • Situation-Behavior-Impact
