More feedback tips: Using the COIN model.

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Paul Venuto • feed updates

three things when giving feedback: 1) the situation you saw, 2) the behavior (i.e., what the person did, either good or bad), and 3) the impact you observed.

Kim Scott • Radical Candor: How to Get What You Want by Saying What You Mean

Situation-Behavior-Impact

Untools untools.co

Thanks for the Feedback

Douglas Stone, Sheila Heen

amazon.com

Most people suck at giving feedback. Here’s a framework for feedback that creates behavior change:

Wes Kao twitter.com