
Monster Loyalty: How Lady Gaga Turns Followers into Fanatics



Fanocracy: Turning Fans into Customers and Customers into Fans
David Meerman Scott, Reiko Scott
amazon.com
Superfans: The Easy Way to Stand Out, Grow Your Tribe, And Build a Successful Business
amazon.com
Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification
amazon.com