Miscommunication problems
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Miscommunication problems
Communication is about what is received, not what is intended. If there is a gap between what you are saying and what they are hearing, you have to find a new way to say it
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One of the most serious roadblocks to effective interpersonal communication (and, by default, organizational communications effectiveness) is that most people are terrible at dealing with any kind of difficult or stressful conversation. Whether at work, at home, or just trying to navigate in the world, people are faced with numerous situations that
... See moreJohn Spence • Awesomely Simple: Essential Business Strategies for Turning Ideas Into Action
To solve the problem of poor communication at an organizational level, you must make superb communication a top priority by focusing on it, training heavily in it, measuring it, and rewarding those who do it well. The companies I’ve worked with that have great communication skills at an organizational level have built a culture that highly valued t
... See moreJohn Spence • Awesomely Simple: Essential Business Strategies for Turning Ideas Into Action
“I understand what you’re saying, but you are completely wrong,” he said. “Communication is a sign of dysfunction. It means people aren’t working together in a close, organic way. We should be trying to figure out a way for teams to communicate less with each other, not more.”
Brad Stone • The Everything Store: Jeff Bezos and the Age of Amazon
“Communication is about what is received, not what is intended. If there is a gap between what you are saying and what they are hearing, you have to find a new way to say it.”
Good communication bridges the gap between information and understanding. In the process of carefully communicating the problem, you may help yourself figure out a solution.