Communication is not what is said or even what is not said. Communication is what is received in the context. Additionally, communication is not what is on the transcript; it is what it was possible to say or not say. As living creatures, our perception is made up of combining bits of stimuli. We put notes together to form songs, we combine light t... See more

Let’s first focus on the basics. There are four key “tests” that determine if communication is effective. We’ll begin with two: The physical ability to pass the information (can or can’t) The willingness to pass it (will or won’t) ... The quality of the message (accurate, complete, timely, relevant) The receipt of the information (able or unable to

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