Miscommunication problems
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Miscommunication problems
Communication is not what is said or even what is not said. Communication is what is received in the context. Additionally, communication is not what is on the transcript; it is what it was possible to say or not say. As living creatures, our perception is made up of combining bits of stimuli. We put notes together to form songs, we combine light t... See more
Alexander Beiner • The Bigger Picture
Let’s first focus on the basics. There are four key “tests” that determine if communication is effective. We’ll begin with two: The physical ability to pass the information (can or can’t) The willingness to pass it (will or won’t) ... The quality of the message (accurate, complete, timely, relevant) The receipt of the information (able or unable to
... See moreStanley McChrystal • Risk
"It's remarkable how often the real problem is not what happened, but how it was communicated."
3-2-1: How to stick to a new habit, how to handle criticism, and 4 types of wealth
it is amazing to me that anything ever gets communicated well in large companies. In addition, there is another level of complexity because communication breakdowns happen on two distinct levels: organizational and interpersonal. Let’s look at these one at a time.
John Spence • Awesomely Simple: Essential Business Strategies for Turning Ideas Into Action
Most people think conflict arises when A thinks X and B thinks Y. In reality, conflicts have higher chances to arise not when people don’t share the same ideas, but when don’t share the same context and don’t make judgments using the same lenses.