So many tech companies have the same problem that Jason did at Apple, MightySignal, and Instacart: it’s hard to grow efficiently when critical knowledge is siloed in outdated docs, back-and-forth emails, and worst of all—in people’s brains. Remote work makes it even harder to deliver, measure, and recommend necessary learning to those who need it.
It is almost inevitable that centralized internal communication systems will gradually replace email for most organizations over the next 10-20 years and we should do what we can to accelerate the trend and “own it”.
…Makes me wonder if the path to truly win the modern “productivity app” category is launching an underlying set of APIs for every aspect of project management + personal productivity with a wide and evolving set of products and interfaces (native ones and third-party creations) that users can switch between (and, in the process, endure a light “cle... See more