Map It: The hands-on guide to strategic training design

Identifying and Bridging Gaps So when you are mapping out the route, you need to ask yourself what the journey looks like. Knowledge • What information does the learner need to be successful? • When along the route will they need it? • What formats would best support that? Skills • What will the learners need to practice to develop the needed profi

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Summary • Use questions like “Why, why, no really, why?” and “What bad thing will happen if they don’t know?” to uncover the real reason for learning. • Define the problem before coming up with solutions, to ensure you are actually solving the real problem and not a problem you don’t have. • Use the two questions “Is this something the learner woul

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