Love Works: Seven Timeless Principles for Effective Leaders

If I find myself getting too involved because I’ve lost faith in a person’s judgment or that person is indecisive and holding up proper progress, I have to replace that person with someone I can trust. In the interim, I may have to make more autocratic decisions.

RACI—and trust—are the keys to effective decision making.

agape love is about the values we embrace as a way of life, and it is a determination to behave in a certain way that stems from our regard for other human beings, regardless of how we may feel about them. For leaders, demonstrating agape love is about behavior, not emotion.

agape love is a leadership principle that holds leaders accountable and helps any organization become healthier and more enthusiastic.

Choosing to trust people is a decision we make, a decision that stems from how we view life.

Love isn’t a feeling, but an action, an action by which leaders and entire organizations can experience almost unimaginable success and personal fulfillment.

However, for praise to be effective, it needs to be delivered by a leader who is patient enough to observe what his or her team has actually been doing and waits for the right moment to deliver that assessment.

strong leader assures that the truth is communicated to every individual about his or her performance and how it can be improved.

Socratic leadership attracts and keeps stronger talent than autocratic leadership does.