Reading Maslow is like putting on a new pair of glasses that allow you to see people more clearly. He says, “Although human beings are capable of being selfish, lustful, and aggressive, that is not what they are fundamentally. Beneath the surface, at the psychological and biological core of human nature, we find basic goodness and decency. When

Spend 80 percent of your time on books, and 20 percent on articles and newspapers.

Few things are more annoying in your personal or your professional life than a person who is warm one minute and cold the next. No matter the context, it hurts.

follow up on them. Such comments aren’t even a significant addition to the conversation. They are filler.

When you represent knowledge, opportunity, selflessness, and intimacy, you are not just a service provider or a product. You are fun, you are interesting, you are valuable; you take people places they have never been before, you show them books they have never heard of, you introduce them to people they never dreamed they would meet—in short, you

Personal happiness is important. And how can you be happy in life if you are not happy at work?

Someday this will be

The news media—electronic or print—are the equivalent of candy and soda: fun to eat, but hardly appropriate to live on.

We live in an age where information is more important than seniority. In Silicon Valley, where I work, you get paid for what you know, not how long you’ve been around or where you went to college. That’s good for some, bad for others. Like it or not, it’s happening all across the country, in job after job.