Love Is the Killer App: How to Win Business and Influence Friends

Someday this will be

follow up on them. Such comments aren’t even a significant addition to the conversation. They are filler.

Few things are more annoying in your personal or your professional life than a person who is warm one minute and cold the next. No matter the context, it hurts.

Other people feed the greed. They give discounts, break the rules, slip you free handouts to curry favor. But that role is also hard to maintain—eventually their false generosity eats into someone else’s profits. Feeding the greed isn’t a good way to differentiate, anyway; a lot of people are already struggling to occupy that space.

Still, all in all, bizlove means never having to say “You owe me.”

Be constant. Stay focused. It’s as though every time you touch people in business, you are running for president of their heart, and you’ve got to keep your campaign promises.

true for all of us: Our network will equal our net worth.

you enjoy warm, compassionate relationships with your bizmates, you will be given a larger margin of error during those times when you are less than perfect—and all of us come up short at some point. Not that you should take undue advantage of this latitude.

You may also think you won’t be able to make enough new connections to create your own personal explosion of network circuits (that, too, is not true).

My node gets that call from me before she gets the call from my contact, because I do everything I can to lend my brand to that connection.