Lost and Founder: A Painfully Honest Field Guide to the Startup World

What criteria should be applied to people we hire, those we promote, and those we let go? What makes someone a good person versus a bad person? How should hard-to-resolve conflicts be handled at our organization? What’s your preferred form of communication and why? What enables you to deliver your best work? What stops you from it?

Project Aristotle, an internal Google research project, looked at thousands of teams at the company with years of empirical data on performance and concluded that empathy between team members and a group norm of emotional support was the best, most consistent predictor of a team’s success.

The classic funnel optimization promoted by many marketers has this peculiar idea that we must race to turn as many visitors as we can into paid customers and that any missed opportunity represents a flaw in our marketing process.

path for ICs to progress means you get the best people in the right roles with the ability to advance their careers and their pay. Forcing management to be the only way up will cost you talent in places you need it, and worse, install the wrong people in those roles, harming everyone on the team. CHAPTER 15 VULNERABILITY ≠ WEAKNESS In Silicon Valle

do not attempt to raise money or talk to potential investors without reading Brad Feld’s superb, transparent, and surprisingly fun-to-read guide Venture Deals.

Transparency can’t just be a tactic, though. It has to be a core value

The classic funnel optimization promoted by many marketers has this peculiar idea that we must race to turn as many visitors as we can into paid customers and that any missed opportunity represents a flaw in our marketing process.

Transparency can’t just be a tactic, though. It has to be a core value

What criteria should be applied to people we hire, those we promote, and those we let go? What makes someone a good person versus a bad person? How should hard-to-resolve conflicts be handled at our organization? What’s your preferred form of communication and why? What enables you to deliver your best work? What stops you from it?