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Leverage Points: Places to Intervene in a System
What makes a difference is redesigning the system to improve the information, incentives, disincentives, goals, stresses, and constraints that have an effect on specific actors.
Donella H. Meadows • Thinking in Systems: International Bestseller
YOU’VE FOUND A HIGH-LEVERAGE INTERVENTION WHEN YOU can see the long-term pattern of behavior shift qualitatively in a system: when, for example, stagnation gives way to growth, or oscillations dampen dramatically. This kind of breakthrough happens most readily when you can make alterations in the structure you’ve mapped out. You either add new elem
... See moreArt Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
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MIT’s Jay Forrester likes to say that the average manager can define the current problem very cogently, identify the system structure that leads to the problem, and guess with great accuracy where to look for leverage points—places in the system where a small change could lead to a large shift in behavior. This idea of leverage points is not unique
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