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The paper draws on Donella Meadows’ notion of “deep leverage points” – places to intervene in a system where adjustments can make a big difference to the overall outcomes.

There are countless places within a complex system to place yourself where what you will do will have almost zero effect; worse than this, the points that look like they have the highest impact initially are often those with the lowest systemic effect.

It is firstly important to know that leverage points are counter-intuitive. Leverage is not found in the centralized points of the greatest manifest power in the system but is found rather in abstraction. By abstraction, we mean shifting up from the manifest observable everyday phenomena to look at information flows and mental models. Understanding... See more