Chat is overrated as a user experience.
Good visualization, information hierarchy, copy, call to actions is underrated as a user experience.
Multiply all of these effects by 10X when you have the power of an LLM involved. Start with great UX, not a chatbot.
This is because the Desktop was originally designed in 1973 to suit a very different need in computation—the need to mirror digital content with its physical equivalent (WYSIWYG, anyone?). But in a post-Internet world (at the cusp of 5G and the AI singularity, I might add), the way we consume and produce content has largely moved away from the bagg... See more