
Learn to Speak Your Customers' Language—With AI

What Happens When People Don’t Understand How AI Works
theatlantic.com
Even though the underlying model is no different than the usual GPT-4o, the addition of voice has a lot of implications. A voice-powered tutor works very differently than one that communicates via typing, for example. It can also speak many other languages providing new approaches to cross-cultural communication. And I have no doubt people will hav... See more
Ethan Mollick • On speaking to AI
Search: Outcome: What are these people hoping to achieve? How exactly do they think about and describe that goal? (Not your product, their goal.) This helps us build the right product and write better landing pages, ads, outreach emails, and sales scripts. Social & emotional aspects: Why is this outcome so important to them? Who do they need to
... See moreMatt Lerner • Growth Levers and How to Find Them

The key to working with your timid scribe is understanding its strengths and limitations. My experience with AI so far has shown me that AI is brilliant at:
- Pulling out ideas I didn't know I had (by asking me smart questions)
- Creating structure from my scattered thoughts
- Remembering all the context and examples I've shared
- Generating options when I