Saved by Riley Crane
Kludgeocracy in America
These shifts away from traditional boundaries signal the recognition
among scholars and practitioners that the impersonality of bureaucratic
structures and processes can undermine passion for the public good
and suffocate creativity in the delivery of public value. These shifts
have also led Canada and other countries to search for alternatives, in-
clu
The decision-making structure in Washington is complex, diffuse, and at odds with itself. It has streamlined itself not for routine decisions but primarily for crises.